Shipping Policy

Shipping Cost

Shipping cost depends on the package weight, sizes and area. In addition, different ship company will also influence the shipping cost.

We always advance you to choose: the most suitable for you which means the best one for your demands not only on delivery time but also on price.

The shipment method you choose can influence the shipping cost and time.

If the item is damaged, stolen etc. We will contact the corresponding shipping company for a refund or redelivery.

Options for Shipping is a professional obd2 diagnostic tool supplier, we offer you a wide selection of shipment which are all safe and quality, we will choose the most suitable for you. the following table shows the shipment options and the delivery time.

Now we mostly send the package by Yanwen Express, it takes 7 to 12 days, you don't need to pay any customs for most Countries.

Once the package arrives in Germany, you can find more information

Usually we will also deliver your package by DHL, EMS, UPS and Singapore Post. (If you want other express delivery, please leave us a message.)
Delivery Options Delivery Time  Tracking Website
 5-7 working days
 7-10 working days
 5-7 working days
 5-7 working days
 5-7 working days

With your telephone number we can send the package by DHL. It will usually only take 3-5 working days.

Without telephone number, we can only send by EMS or YanWen express. They will usually take 7-10 working days. (It is best to give us your phone number and you can get your package quickly and easily)

For the free shipping products, we will only ship by Singapore Post. Usually it takes 7-18 working days. (But if the value of the item is more than $150 USD, we will ship the package to you by express.)


Delivery Process:

1. After you place an order, the status will be changed 

2. We will email you to confirm shipping information

3. Your parcel will be shipped within 2 working days ( if there is delay for some special circumstances, we will inform you  within 1-2 working days)

4. Shipping company will provide tracking # to us

5. We will send you tracking # 

Delivery Time

5-7 working days → Express: DHL, UPS, TNT and Fedex

7-10 working days → EMS,Yanwen Express

10-20 working days → Flat air mail: China post & Yanwen ePacket

4 factors that may influence the shipping time:

First, it is destination. For some remote area and some remote countries, the delivery time is about 1-2 working days longer and you have to pay some extra shipping cost. But EMS, Singapore post and Hongkong post have no remote area.Please kindly consider!

Second, it is package weight. If the package weight is over 21kg, it will need one working day longer of the delivery time than the package under 21kg.Please kindly consider!

Third, it is stock status. Usually when your finish the  payment we will arrange shipment in 2 working days, however if  the item you choose is out of stock temporarily we will try our best to speed up the shipment ASAP. Please kindly consider!

Fourth, the harsh weather condition and festival holiday. Sometimes the bad weather condition and festival will influence the shipping time. Please kindly consider!

Our Featured Shipping Method

US, UK, EU Warehouse Shipping: 3-5 working days. Fast Delivery No Tax.

International Shipping Duties & Taxes

For international order. If the items ARE NOT shipped from your local warehouse in your country/ region, you, the customer, SHOULD be responsible for the import duty, but please don't worry, We will decrease the declared value to help you save the import tax.

For more details of the Import Tax, please visit Import Duty

If we need your help ,we will contact you in time ,Thanks  in advance for your support and understanding !